Privacy Policy

Last Updated: 11/06/2026

1. Introduction

Welcome to Supreme Venue We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect and process the following types of information:

Personal Information

• Full name
• Email address
• Telephone number
• Postal address
• Event details and booking enquiries
• Any information you provide through contact forms

Technical Information

• IP address
• Browser type and version
• Device information
• Pages visited on our website
• Date and time of visits
• Referring website addresses

Cookies and Tracking Technologies

We may use cookies and similar technologies to improve website performance, analyse traffic, and enhance your browsing experience.

3. How We Use Your Information

We may use your information to:

• Respond to enquiries and booking requests
• Provide venue hire and event-related services
• Communicate with you regarding bookings and services
• Improve our website and customer experience
• Send marketing communications where you have consented
• Comply with legal obligations

4. Legal Basis for Processing

Where applicable, we process personal data based on:

• Your consent
• The performance of a contract
• Compliance with legal obligations
• Our legitimate business interests

5. Sharing Your Information

We do not sell your personal information.

We may share information with:

• Service providers who assist in operating our business
• Payment processors
• IT and website hosting providers
• Professional advisers
• Government authorities where required by law

All third-party providers are required to handle your information securely and in accordance with applicable privacy laws.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal, regulatory, and contractual obligations.

8. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your information
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability
• Lodge a complaint with a relevant supervisory authority

To exercise any of these rights, please contact us using the details below.

9. Marketing Communications

If you subscribe to our marketing communications, we may send updates, promotions, and special offers. You may opt out at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

10. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites and encourage users to review their privacy policies.

11. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact:

Supreme Venue

Email: info@matharus.co.uk

Phone: 0121 553 3921

Address: 10 Roebuck  Lane, west Bromwich Birmingham B70 6QP

We will respond to privacy-related enquiries as soon as reasonably possible.

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